Five Questions with Steve Jensen – Q3

In smaller owner manager gyms and studios where multi-tasking is the order of the day, what would you say are the keys to successful selling when sales is perhaps not their strength?

It is critical that KPIs are introduced to all staff to ensure accountability and an understanding of the goals and budgets of the business. Spend time and money training your team from the beginning, and reinforce those skills with regular roleplays; this type of sales culture will ensure you achieve a strong return on your investment.

Find out how you can make more sales, increase profits, stress less and reset your sales status quo, call Steve on 0411 212 200 or visit

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